At Ouzola LLC (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ouzola.com and purchase our ebooks and online courses related to psychology.
1. Information We Collect:
We may collect the following types of information from you:
- Personal Identification Information (PII): This includes information that can be used to identify you, such as your name, email address, billing address, shipping address (if applicable for physical products in the future), phone number, username, and password.
- Payment Information: When you make a purchase, we collect necessary payment information, such as credit card details or other payment method information. This information is processed by our secure payment gateway providers and is not stored directly on our servers.
- Usage Data: We may collect information about how you use our Site, including the pages you visit, the ebooks and courses you access, the time and date of your visits, the duration of your sessions, your IP address, browser type, operating system, and other technical information.
- Communications: We may collect information contained in any communications you send to us, such as emails or contact form submissions.
- Marketing Preferences: We collect information about your preferences for receiving marketing communications from us.
- Learning Data (for Courses): When you enroll in and participate in our online courses, we may collect information about your progress, completion of modules, quiz scores, and participation in discussions (if applicable).
- Cookies and Similar Technologies: We use cookies and similar tracking technologies (e.g., web beacons, pixels) to collect information about your browsing activities on our Site. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information:
We may use your information for the following purposes:
- To process your orders and provide you with the ebooks and courses you have purchased.
- To manage your account and provide you with customer support.
- To personalize your experience on our Site and tailor content to your interests.
- To communicate with you about your purchases, account updates, and important announcements.
- With your consent, to send you marketing communications about new ebooks, courses, promotions, and other relevant information. You can opt-out of these communications at any time.
- To analyze website usage and improve our Site, products, and services.
- To monitor and prevent fraud and other illegal activities.
- To comply with legal obligations.
- To track your progress and engagement in our online courses.
- To facilitate communication within course forums or communities (if applicable).
3. Disclosure of Your Information:
We may disclose your information to the following categories of recipients:
- Service Providers: We may share your information with third-party service providers who assist us with payment processing, website hosting, email marketing, analytics, customer support, and other services necessary for operating our business. These providers are contractually obligated to protect your information.
- Payment Gateways: Your payment information is shared with our secure payment gateway providers to process your transactions.
- Analytics Providers: We may share anonymized or aggregated usage data with analytics providers to help us understand how users interact with our Site.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you if such a transfer occurs and your information becomes subject to a different privacy policy.
- With Your Consent: We may share your information with third parties with your explicit consent.
4. Data Security:
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
- Using secure server infrastructure.
- Implementing encryption technologies (e.g., SSL/TLS) to protect sensitive data during transmission.
- Restricting access to your personal information to authorized personnel only.
- Regularly reviewing and updating our security practices.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights:
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access: Request access to the personal information we hold about you.
- Rectification: Request that we correct any inaccurate or incomplete personal information.
- Erasure: Request that we delete your personal information (under certain circumstances).
- Restriction of Processing: Request that we restrict the processing of your personal information (under certain circumstances).
- Data Portability: Request to receive a copy of your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- Object: Object to the processing of your personal information for certain purposes, such as direct marketing.
- Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
- Lodge a Complaint: Lodge a complaint with a supervisory authority if you believe our processing of your personal information infringes applicable data protection laws.
To exercise any of these rights, please contact us at Contact@Ouzola.com . We may require you to verify your identity before responding to your request.
6. Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining your information for as long as your account is active, to provide you with the services you have requested, to comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Third-Party Websites:
Our Site may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those websites or services. We encourage you to review the privacy policies of those third parties before providing them with your personal information.
8. Children’s Privacy:
Our Site and services are not intended for children under the age of 16 . We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
9. Changes to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any updates. Significant changes will be communicated to you more directly, such as via email.
10. Contact Us:
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Ouzola LLC
